| Jingxi | Value-oriented retail initiative | Its relevance depends on differentiated sourcing, low fulfillment cost, repeat purchasing and disciplined customer acquisition. Aggressive pricing can add volume while diluting margin if supply-chain efficiency does not compensate. |
| JD Retail | Core retail, marketplace and marketing segment | This is JD.com's largest segment and principal profit contributor. Consumer demand, price competitiveness, category mix, supplier terms, merchant participation, advertising conversion and promotion intensity drive its revenue and operating margin. |
| New Businesses | Food delivery, Jingxi, property and overseas portfolio | The segment grew rapidly but recorded a RMB46.641 billion FY2025 operating loss. Customer adoption, order density, rider economics, promotional intensity and management's willingness to fund expansion are therefore central to group profitability. |
| First-party online retail | Inventory-owning retail model | Sales growth must be assessed with category mix, supplier rebates and terms, inventory turnover, markdowns, fulfillment cost and product returns. Higher revenue does not necessarily improve margin when competition or promotions intensify. |
| JD Food Delivery | On-demand local delivery initiative | The initiative can expand transaction frequency, but economics depend on order density, merchant coverage, rider cost, customer retention, commissions and subsidies. It is currently an investment burden rather than a proven profit contributor. |
| Marketplace marketing services | Merchant advertising and promotion service | Marketing revenue is linked to merchant participation, traffic, conversion and advertising return on spend. It is generally more capital-light than first-party product sales but depends on a healthy and competitive merchant ecosystem. |
| Warehousing, distribution, express and freight | Core logistics service portfolio | Shipment volume, route density, warehouse utilization, labor and transport costs, service levels and external-customer mix determine whether network scale produces operating leverage. |